Level 1 Field Service Engineer (Cambridge area)

Salary: £28,350 + Bonus Scheme (after probation)
Contract: Full-time, Permanent
Hours: 40 hours per week, Monday to Friday (paid door to door)
Location: Based in Cambridge area with UK-wide travel required

At Spearhead, we are proud to support care homes and healthcare providers by ensuring they have safe, reliable, and fully functioning patient handling equipment when they need it most. Every day, care professionals make a vital difference in people’s lives - and it’s our mission and privilege to empower them through dependable service and expert engineering support.

The Opportunity

We are looking for a skilled and motivated Level 1 Field Service Engineer to join our growing national service team. This is an excellent opportunity for someone who enjoys hands-on work, problem-solving, and delivering high-quality service to customers.

This role is primarily based in and around the Cambridge area; however, it involves frequent travel across the UK, including regular overnight stays (all expenses covered). It is ideally suited to someone who enjoys a varied, field-based role and is flexible to work in different locations depending on business needs.

Key Responsibilities

Installing and assembling profiling beds and alternating pressure mattresses (APMs) across the UK.
Servicing and inspecting assisted baths, hoists, scales, profile beds, and plinths.
Cleaning, decontaminating, and repairing APMs in our head office workshop as required.
Collecting and delivering equipment to client sites and assisting with setup.
Completing digital service reports accurately via our mobile app.
Working in compliance with company and client Health & Safety policies.
Providing excellent customer communication, professionalism, and attention to detail.

About You

You will already have some experience working as a field engineer or in a technical servicing or maintenance role.

A full UK driving licence (essential).
Previous experience in a mechanical, electrical, or electro-mechanical engineering role.
A practical, hands-on approach and strong diagnostic skills.
Must be eligible to obtain a PVG (Protection of Vulnerable Groups) certificate, as this forms part of our pre-employment screening process (the application will be made by the company).
Excellent communication and customer service skills.
Flexible and willing to travel extensively across the UK.
Comfortable with regular overnight stays (expenses covered).
A professional, reliable, and positive attitude.

This position offers the opportunity to further develop your technical skills and progress within a company that genuinely values and invests in its engineers.

Salary & Benefits

Basic salary: £28,350
Bonus scheme (after successful probation)
31 days holiday (including bank holidays and company closure days)
Paid door-to-door working hours
Overtime paid at time and a quarter
Company pension scheme
All accommodation and expenses covered for overnight stays
Ongoing training and career progression opportunities

Ready to Make an Impact?

If you’re looking for a dynamic, varied role where no two days are the same, and you enjoy being on the road while delivering meaningful work, we’d love to hear from you.

How to Apply

Send your CV to careers@spearheadhealthcare.com. We look forward to welcoming you to our team!

Please Note: Applicants must have the legal right to live and work in the UK at the time of application. We are unable to offer visa sponsorship for this role.